Xiaojin (Jim) Liu

Download my CV (PDF): Curriculum Vitae

I am an associate professor of Supply Chain Management and Analytics at the School of Business, Virginia Commonwealth University.

My research is focused on developing and evaluating innovative and responsible operations around management practices related to human capital and technology. This work is always motivated by real world challenges in global supply chains that require firms to align their operations with the needs of many stakeholders in different markets. People along supply chains care about what organizations do, and organizations can play a major role in the major issues. In particular, I aim to understand 1) how firms encompass innovative and responsible operation practices in the value creation process, and 2) given the emerging need, how firms develop and manage their technology effectively, in their own country and the global markets.

To address research questions in these two streams, I conduct analysis through the application of empirical and computational methods involving statistics, econometrics, machine learning, psychometrics, and data analytics.

Interests

  • Innovation and Technology Management for Sustainable and Responsible Operations Management
  • Empirical and Computation Methods with Statistics, Econometrics, and Data Analytics

Education/Work

Selected Publications

  1. Cui, Z., T. Zhang, X. Liu. 2026. “How does tolerance for failure impact exploratory and exploitative innovation?” Decision Sciences (DS), Early View. Link

  2. Liu, X., S.M. Goldstein, K.K. Sinha, K. Soderberg. 2026. “Evaluating the impact of telemedicine services on community health: A county-level analysis.” Journal of Service Research, OnlineFirst. Link

  3. Zhang, T., Z. Cui, X. Liu. 2026. “How strategic quality management shapes innovation: The moderating role of operational complexity.” IEEE Transactions on Engineering Management (IEEE-TEM). Link

  4. Shockley, J., J.R.W. Merrick, X. Liu, J.S. Smith. 2023. “How much do customer ordering practices drive medical supplies distribution (in)efficiency for primary care markets?” Production and Operations Management, 32 (12), 3908-3930. Link

  5. Chen, K., X. Liu, Y. Li, K. Linderman. 2023. “Government support and cross-border innovation: The effect of China’s innovative city policy on Chinese firms’ patenting in the United States.” Production and Operations Management, 32 (6), 1793-1811. Link

  6. Liu, X., Y. Kou, J. Shockley, J.S. Smith. 2023. “How does supplier CSR performance help to expand exchange relationships with major buyers? The moderating role of supply-side and demand-driven uncertainty.” Decision Sciences (DS), 54 (3), 334-357. Link

  7. Adbi, A., X. Liu, A. Mishra. 2022. “Technology licensing and productivity growth: Evidence from manufacturing firms in developing economies.” Manufacturing & Service Operations Management (MSOM), 24 (1), 214-234. Link Equal contribution.

  8. Kumar, P., X. Liu, A. Zaheer. 2022. “How much does the firm’s alliance network matter?” Strategic Management Journal (SMJ), 43 (8), 1433-1468. Link

  9. Smith, J.S., J. Shockley, S. Anderson, X. Liu. 2022. “Tension in the emergency department? The impact of flow stage times on managing patient-reported experiences and financial productivity.” Decision Sciences (DS), 53 (3), 514-556. Link

  10. Kang, S., X. Liu, Y. Kim, V. Yoon. 2021. “Can bots help create knowledge? The effects of bot intervention in open collaboration.” Decision Support Systems (DSS), 148, 113601. Link

  11. Shockley, J., P. Collignon, X. Liu. 2020. “Why do so many good assembly plants close? Toward a new plant stakeholder and total lifecycle management strategy.” Rutgers Business Review, 5(1), 61-83. Link

  12. Liu, X., A. Mishra, S.M. Goldstein, K.K. Sinha. 2019. “Toward improving factory working conditions in developing countries: An empirical analysis of Bangladesh ready-made garment factories.” Manufacturing & Service Operations Management (MSOM), 21 (2), 379-397. Link

  13. Liu, X., A.C.L. Yeung, C.K.Y. Lo, T.C.E. Cheng. 2014. “The moderating effects of knowledge characteristics of firms on the financial value of innovative technology products.” Journal of Operations Management (JOM), 32 (3), 79-87. Link

Research Report

  1. Fišar, M., B. Greiner, C. Huber, E. Katok, A.I. Ozkes. 2024. “Reproducibility in Management Science.” Management Science, 70 (3), 1343-1356. Link

    • Member of the Management Science Reproducibility Collaboration.

Teaching

  • Operations Management (Graduate and Executive MBA Levels, SCMA 675 / OMBA 675 / FMBA 611)
  • Production and Operations Management (Undergraduate Level, SCMA 320)
  • Business Statistics I (Undergraduate Level, SCMA 301)
  • Business Statistics II (Undergraduate Level, SCMA 302)

Location

301 West Main Street, Richmond, Virginia 23284-4000, USA

Xiaojin (Jim) Liu

Download my CV (PDF): Curriculum Vitae

I am an associate professor of Supply Chain Management and Analytics at the School of Business, Virginia Commonwealth University.

My research is focused on developing and evaluating innovative and responsible operations around management practices related to human capital and technology. This work is always motivated by real world challenges in global supply chains that require firms to align their operations with the needs of many stakeholders in different markets. People along supply chains care about what organizations do, and organizations can play a major role in the major issues. In particular, I aim to understand 1) how firms encompass innovative and responsible operation practices in the value creation process, and 2) given the emerging need, how firms develop and manage their technology effectively, in their own country and the global markets.

To address research questions in these two streams, I conduct analysis through the application of empirical and computational methods involving statistics, econometrics, machine learning, psychometrics, and data analytics.

Interests

  • Innovation and Technology Management for Sustainable and Responsible Operations Management
  • Empirical and Computation Methods with Statistics, Econometrics, and Data Analytics

Education/Work

Selected Publications

  1. Cui, Z., T. Zhang, X. Liu. 2026. “How does tolerance for failure impact exploratory and exploitative innovation?” Decision Sciences (DS), Early View. Link

  2. Liu, X., S.M. Goldstein, K.K. Sinha, K. Soderberg. 2026. “Evaluating the impact of telemedicine services on community health: A county-level analysis.” Journal of Service Research, OnlineFirst. Link

  3. Zhang, T., Z. Cui, X. Liu. 2026. “How strategic quality management shapes innovation: The moderating role of operational complexity.” IEEE Transactions on Engineering Management (IEEE-TEM). Link

  4. Shockley, J., J.R.W. Merrick, X. Liu, J.S. Smith. 2023. “How much do customer ordering practices drive medical supplies distribution (in)efficiency for primary care markets?” Production and Operations Management, 32 (12), 3908-3930. Link

  5. Chen, K., X. Liu, Y. Li, K. Linderman. 2023. “Government support and cross-border innovation: The effect of China’s innovative city policy on Chinese firms’ patenting in the United States.” Production and Operations Management, 32 (6), 1793-1811. Link

  6. Liu, X., Y. Kou, J. Shockley, J.S. Smith. 2023. “How does supplier CSR performance help to expand exchange relationships with major buyers? The moderating role of supply-side and demand-driven uncertainty.” Decision Sciences (DS), 54 (3), 334-357. Link

  7. Adbi, A., X. Liu, A. Mishra. 2022. “Technology licensing and productivity growth: Evidence from manufacturing firms in developing economies.” Manufacturing & Service Operations Management (MSOM), 24 (1), 214-234. Link Equal contribution.

  8. Kumar, P., X. Liu, A. Zaheer. 2022. “How much does the firm’s alliance network matter?” Strategic Management Journal (SMJ), 43 (8), 1433-1468. Link

  9. Smith, J.S., J. Shockley, S. Anderson, X. Liu. 2022. “Tension in the emergency department? The impact of flow stage times on managing patient-reported experiences and financial productivity.” Decision Sciences (DS), 53 (3), 514-556. Link

  10. Kang, S., X. Liu, Y. Kim, V. Yoon. 2021. “Can bots help create knowledge? The effects of bot intervention in open collaboration.” Decision Support Systems (DSS), 148, 113601. Link

  11. Shockley, J., P. Collignon, X. Liu. 2020. “Why do so many good assembly plants close? Toward a new plant stakeholder and total lifecycle management strategy.” Rutgers Business Review, 5(1), 61-83. Link

  12. Liu, X., A. Mishra, S.M. Goldstein, K.K. Sinha. 2019. “Toward improving factory working conditions in developing countries: An empirical analysis of Bangladesh ready-made garment factories.” Manufacturing & Service Operations Management (MSOM), 21 (2), 379-397. Link

  13. Liu, X., A.C.L. Yeung, C.K.Y. Lo, T.C.E. Cheng. 2014. “The moderating effects of knowledge characteristics of firms on the financial value of innovative technology products.” Journal of Operations Management (JOM), 32 (3), 79-87. Link

Research Report

  1. Fišar, M., B. Greiner, C. Huber, E. Katok, A.I. Ozkes. 2024. “Reproducibility in Management Science.” Management Science, 70 (3), 1343-1356. Link

    • Member of the Management Science Reproducibility Collaboration.

Teaching

  • Operations Management (Graduate and Executive MBA Levels, SCMA 675 / OMBA 675 / FMBA 611)
  • Production and Operations Management (Undergraduate Level, SCMA 320)
  • Business Statistics I (Undergraduate Level, SCMA 301)
  • Business Statistics II (Undergraduate Level, SCMA 302)

Location

301 West Main Street, Richmond, Virginia 23284-4000, USA